Frequently Asked Questions

1.Can I cancel or change my order after I have placed it?

If you would like to cancel your order you may do so within 24 hrs of placing your order, because we are dedicated to getting your orders to you promptly we are unable to cancel the order outside of this time-frame as it may already be on its way to you.

2. What happens when I have received a wrong item?

We want to sort this out for you straight away so please send over images of the incorrect item, the packaging this was delivered in and the invoice included inside your parcel. One of our super friendly customer service advisors will then be on hand to resolve this for you immediately!